1. Information we collect

We collect your name, email, phone number, and payment details (via secure processors) to create your account and process bookings. With your permission, we use location data only to show nearby stops and routes; we do not store it after your session. We also collect device and usage data (e.g. app version, IP) for security and to improve the service.

2. How we use it

We use your information to manage your account, process ticket bookings and refunds, show schedules and real-time bus information, send trip updates, and improve our app. We do not sell your data.

3. Sharing

We may share your information only with: (a) bus operators and partners who need it to fulfill your trip, (b) payment and support providers under strict agreements, and (c) authorities when required by law.

4. Security and retention

We store data securely and keep it only as long as needed for the service or as required by law. You can request access, correction, or deletion of your data by contacting us.

5. Your rights

You may request a copy of your data, ask us to correct or delete it, or withdraw consent for optional uses (e.g. marketing). Contact us at support@bus-t.site to exercise these rights.

1. Our service

Bus-T is a booking platform. We connect you with bus operators and process payments. We do not operate buses. Schedules, fares, and service quality are the responsibility of the operators.

2. Your account

You must create an account to book tickets. You are responsible for keeping your login details secure and for all activity on your account. We may suspend or close accounts that breach these terms or are used for fraud.

3. Bookings and payment

Bookings are valid only when confirmed and paid. Prices depend on route, operator, and time. You will receive an electronic ticket after payment. Please check all details before confirming; we are not liable for errors you make.

4. Refunds

When you can get a refund: Full refund if the bus operator cancels the trip. You may request a refund if you cancel before departure, subject to the operator’s policy and any fees they apply.

When we do not refund: No refund if you miss the bus without cancelling in advance, or if you cancel after departure time.

How refunds are paid: To your Bus-T wallet (for future bookings) or to your original payment method, depending on what you choose. Refunds are usually processed within 24–48 hours.

5. Acceptable use

You must use the app only for lawful travel booking. You may not provide false information, resell tickets for profit, or misuse the platform. Breach may lead to account termination and legal action.

6. Limitation of liability

Bus-T is a booking intermediary. We are not liable for delays, cancellations, accidents, or loss caused by bus operators or third parties. Our liability is limited to the amount you paid for the affected ticket.

7. Changes and governing law

We may update these terms and our privacy policy. Continued use of the app means you accept the updated version. These terms are governed by the laws of Nigeria. Disputes will be resolved in the courts of the F.C.T., Abuja.

8. Contact

For questions about privacy, terms, or refunds, contact us at support@bus-t.site. Pathy Technology Limited · Bus-T